Can you return swimwear to river island

Accept or manage your preferences for the cookies we use. Create a new label. Order number Can't be blank. Can't be shorter than characters. Can't be longer than characters. Your email Please enter a valid email address. Your email: Edit. Print label. International post will obviously take longer, so allow time for this. If you return instore, then you will receive your refund in the local currency British pounds, Euros, or Swedish Krona. Exchanges are only available at stores in the UK, Ireland, and Sweden.

However, stores in Ireland cannot exchange online orders. Exchanges for online orders should also be available at stores in Belgium and the Netherlands. You will need your receipt or delivery note as proof of purchase and the item must be in a resellable condition, in line with their returns policy.

Exchanges are also dependent on stock availability at the local store. If you are unable to get an exchange, you can choose to get a refund after all. They may only be able to issue a refund or exchange for the current value of the item in that store, which could be much less than the original price.

Alternatively, you can return online orders by post for a refund of the amount that you paid. When you return something to a River Island store, they will process the refund immediately in the local currency.

However, it can take 3 to 5 working days for your bank to process your refund before the credit appears on your account. When you return a package to River Island by post, it can take them up to 14 days to process the return. They will send an e-mail to confirm your refund when they process it at their distribution centre. The money will go back to the payment method that you used to place the order. Returning an unworn Christmas gift after 28 days? This will not affect your statutory rights.

Refunds through our non-UK stores are in local currency using a regularly updated exchange rate. Unless Customer Services tells you otherwise, River Island will not ask for and you should not provide any payment details, including credit or debit card numbers, in order to process your return and refund your order. For detailed information, please see our terms and conditions. Live Chat available 7 days a week — only available for UK and Ireland. For more ways to contact us, opening, and live chat times, please see our contact us page.

About Arras WordPress Theme. Store Return Policies. Make sure items are clean, unworn and with their tags attached. Have the original receipt or dispatch note. Deliver to Store Returns If you placed your order instore and do not collect your order within 14 days, your items will be sent back to our Distribution Centre and we will issue you with a refund card which can be spent in any River Island store, online or on our App.

Returning Faulty Items Please ensure you have your original receipt or dispatch note when returning items that are faulty or damaged. All Rights Reserved. Alle Bestellungen werden aus dem UK versandt.

Search River Island Search. Christmas Shop. Brexit information Find out more.